Skills & Training Course List Application Form
Training Courses
Tourism South East offer a variety of customer care, marketing, environmental awareness, quality workshops and management one-day courses and half day workshops
We adopt a flexible approach and can deliver sessions on business premises ‘in-house’ or run ‘open’ courses at a suitable venue; hotel, conference venue or visitor attraction. Training is our speciality and if we don’t run a course that you’re looking for, then we’ll be working with someone who does or we can often look to develop one.
We offer an extensive suite of one-day courses, including the Welcome to Excellence programmes. We can also introduce you to training providers who offer statutory courses such as Food Safety, Health & Safety and First Aid at Work.
Most courses run by TSE are offered across the region. Each region has a dedicated Skills Co-ordinator who works closely with businesses to help source the appropriate training solution. For cost effective, bespoke training contact us now.
To view our up to date course list which provides dates and location of courses, please click here.
For more information, prices and forthcoming training dates, please select a course title below:
Welcome to Excellence customer care courses:
- Welcome Host
- Welcome Host Plus
- Welcome All
- Welcome International
- Welcome Line
- Welcome Management
- Smarter Marketing
- Lead, Motivate and Succeed
Business Development courses
- Dealing with Difficult People
- Effective Up Selling
- Green Advantage
- Marketing Your Restaurant
- Make Quality Count
- Merchandising and Selling
- Quality Housekeeping
- Sourcing, Serving and Preparing Local Produce
- Welcoming Walkers and Cyclists
Learning Bursts
- Respecting Differences and Disabilities
- Managing the Customer Experience
- Making the Most of the Internet
E-Marketing Courses
- ***NEW*** Getting More From Your Website with FREE 'Google' Tools
- ***New*** Email Marketing On A Shoestring
- Search Engine Optimisation
- Smarter Online Marketing
- The Essential Guide to Social Media for Tourism
Chef Master Classes
- Master Class - Fish & Shellfish
- Master Class - Gastro Pub Desserts
- Master Class - Summer Puddings
- Master Class - Vegetarian Twist