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Welcome Host

Our world famous introduction to the essentials of great customer service will help you boost business. Welcome Host will help you create a positive impression and deal effectively with difficult situations so that your business achieves more repeat custom and word of mouth recommendation.

For more course information and details on timings, please download our course content

Welcome Host is now accredited by City & Guilds!  For more information on how to give your customer service the seal of approval please download the information sheet

(maximum delegate numbers 20)

Open Course Dates and Venues

Date

Venue

Weds 10th March 2010 Berkshire
Fri 16th March 2010 London Gatwick, Sussex
Weds 24th March 2010 New Forest, Hampshire
Weds 14th April 2010 Oxfordshire
Weds 14th April 2010 Brading Roman Villa, Isle of Wight
Thurs 22nd April 2010 Chichester, Sussex
Thurs 29th April 2010 Brighton, Sussex
Weds 5th May 2010 Lewes, Sussex
Weds 19th May 2010 Eastbourne, Sussex

 

.

To 31Mar10

Open rates

To 31Mar10

In-house

(up to 12 people)

To 31Mar10

In-house

(13-20 people)

From 01Apr10

Open rates

From 01Apr10

In-house

(max 20 people)

Standard price:

£85pp

£735

£860

£85pp

£800

TSE members price *:

£43pp *

£367 *

£430 *

£43pp *

£400 *

Non-members price *:

£59pp *

£515 *

£602 *

£59pp *

£560 *

Rural price *:

£27pp *

 -

 -

£27pp *

 -

  • Standard price - full commercial cost
  • TSE members price * - a current full Tourism South East member
  • Non-members price * - a business in the tourism, leisure & hospitality industry
  • Rural price * - a small rural tourism, leisure & hospitality business

* Conditions and eligibility criteria apply to any subsidised rates - check for details

To book a place on Welcome Host, please complete the course application form and return to the training team.

For more detailed information on course content, ways to participate and how to become a trainer, please see the Welcome to Excellence website.

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