Skills & Training Training Courses Course List Application Form
Welcome Host
Our world famous introduction to the essentials of great customer service will help you boost business. Welcome Host will help you create a positive impression and deal effectively with difficult situations so that your business achieves more repeat custom and word of mouth recommendation.
For more course information and details on timings, please download our course content
Welcome Host is now accredited by City & Guilds! For more information on how to give your customer service the seal of approval please download the information sheet
(maximum delegate numbers 20)
|
Date |
Venue |
| Weds 10th March 2010 | Berkshire |
| Fri 16th March 2010 | London Gatwick, Sussex |
| Weds 24th March 2010 | New Forest, Hampshire |
| Weds 14th April 2010 | Oxfordshire |
| Weds 14th April 2010 | Brading Roman Villa, Isle of Wight |
| Thurs 22nd April 2010 | Chichester, Sussex |
| Thurs 29th April 2010 | Brighton, Sussex |
| Weds 5th May 2010 | Lewes, Sussex |
| Weds 19th May 2010 | Eastbourne, Sussex |
|
. |
To 31Mar10 Open rates |
To 31Mar10 In-house (up to 12 people) |
To 31Mar10 In-house (13-20 people) |
From 01Apr10 Open rates |
From 01Apr10 In-house (max 20 people) |
|
Standard price: |
£85pp |
£735 |
£860 |
£85pp |
£800 |
|
TSE members price *: |
£43pp * |
£367 * |
£430 * |
£43pp * |
£400 * |
|
Non-members price *: |
£59pp * |
£515 * |
£602 * |
£59pp * |
£560 * |
|
Rural price *: |
£27pp * |
- |
- |
£27pp * |
- |
- Standard price - full commercial cost
- TSE members price * - a current full Tourism South East member
- Non-members price * - a business in the tourism, leisure & hospitality industry
- Rural price * - a small rural tourism, leisure & hospitality business
* Conditions and eligibility criteria apply to any subsidised rates - check for details
To book a place on Welcome Host, please complete the course application form and return to the training team.
For more detailed information on course content, ways to participate and how to become a trainer, please see the Welcome to Excellence website.
Back to 'Training Courses' page