Welcome Line
Designed specially to make sure that all telephone contact with customers is first class, Welcome Line will help improve communication skills as well as help you handle difficult calls and show you how to up-sell and on-sell.
For more details on timing etc, please download our course content
TSE Open Course Rate £85.00 per person
TSE In-house Rate £820.00 (up to 12 delegates), £880.00 (13+ delegates)
(maximum delegate numbers 16)
| Date | Venue |
|---|---|
| Wed 8 October 08 | Dorking, Surrey |
| Thurs 13 November 08 | Portsmouth, Hampshire |
| Wed 19 November 08 | Aylesbury, Buckinghamshire |
| Thurs 12 February 09 | Lewes, West Sussex |
| Wed 25 February 09 | Abingdon, Oxfordshire |
| Thurs 19 March 09 | Winchester, Hampshire |
To book a place on Welcome Line please complete the Course application form and return to training team.
For more detailed information on course content, ways to participate and how to become a trainer, please click here for the Welcome to Excellence website.
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