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Welcome Management

For managers and proprietors, this popular programme shows you how to develop and implement an effective customer service strategy as well as evaluate progress so that you always stay ahead of the competition.

National Awarding Body Certification available. (Ask for further details)

For more details on course content, timing etc, please download our course content

(maximum delegate numbers 12) 

Please register your interest if you wish to attend this course to Stephanie Pook spook@tourismse.com

.

To 31Mar10 Open rates

To 31Mar10

In-house

From 01Apr10

Open rates

From 01Apr10

In-house

Standard price

£100pp

£995

£105pp

£1000

TSE members price *

£50pp *

£497 *

£53pp *

£500 *

Non-members price *

 -

 -

£74pp *

£700 *

  • Standard price - full commercial cost
  • TSE members price * - a current full Tourism South East member
  • Non-members price * - a business in the tourism, leisure & hospitality industry

* Conditions and eligibility criteria apply to any subsidised rates - check for details

For more detailed information on course content, ways to participate and how to become a trainer, please see the Welcome to Excellence website.

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